Posts Tagged ‘Yelp

The one constant that all social media platforms share is their competition for more loyal, long term and active users.  How do these communities keep their existing users engaged, while simultaneously recruiting new users?  Yelp.com has an advantage over the other platforms and communities with which they compete.  Simply put, they have found the missing [...]

Recently I had the privilege to sit down with a business owner that confronted a Yelper in real life after having received a negative review he felt was inaccurate.   Holy Cow! Fight!  Fight!  Well, not really.  Though he didn’t “go Steven Seagal“  on the Yelp reviewer, he has given other small business owners hope.  [...]


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